Conversations to date....

Granny-"Where do I go if I want to type something?"
Answer-"ummm...double click on Word?"
5 minutes later
Granny-"I don't have Word on my computer. Could it be Microsoft Office Word?"
Answer-"Yes...Word is the same thing Microsoft Office Word. It is just easier to say 'Word' than Microsoft Office Word."
Granny-"What does double click mean?"
Demonstration of double click


Granny-"How do I delete something if I don't want it there anymore?"
Answer-"THE BACKSPACE KEY!" Or if ya really wanna get fancy highlight it and hit "delete" who knew?


Granny-"Why do I have to keep logging into yahoo over and over for my e-mail?"
Answer-"1. Yahoo is not your email, Outlook is your e-mail, yahoo is your calender. 2. If you "X" out of it...you have to log back in...just minimize it to the bottom of your screen"


Granny-"I can't get this to work...I can't click because it is not 'a hand'"
Answer-"It is not always going to be 'a hand' when you go to click a link...sometimes it is going to stay an arrow...that is okay."


Granny-"How come when I edit something it keeps saving the new one and the wrong stuff?"
Answer-[as explained for the third plus time]"Because you are clicking SAVE AS it will continue to save the old stuff and the new stuff..if you want the wrong stuff to go away and be replaced by the new stuff you have to just SAVE over the old stuff!


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